Frequently Asked Questions

In the event that you are unable to make your appointment, we kindly ask that you provide the salon with at least 48 hours notice. Should you fail to contact us to cancel or reschedule your appointment within this notice period, a cancellation fee will be charged before booking your next appointment (exemptions in some cases).

Cancel within 48 hours of your appointment and a 20% fee will be charged.

Cancel within 2 hours of your appointment and a 50% fee will be charged.

All online bookings and new clients are required to pay a 20% deposit of the initial booking. This is deducted from your service once it is complete.

In the event you are running late, please note we may not be able to perform your complete service.

If you attend your appointment unwell or with flu-like symptoms, we reserve the right to kindly ask you to reschedule for another time. A cancellation fee will be charged.

In the unlikely event that you are unhappy with your hair, you are invited to come back into the salon within 7 days of your initial appointment for a readjustment. In the case that you are still unhappy with your hair, you may be offered a partial refund at Mayco the Salon’s discretion.

Unit 2, 14 Fearn Avenue, Margaret River

Yes, there is plenty of parking available towards the back of the building.

Yes, we respectfully decline services for children under the age of 12 and apologise for any inconvenience.

All colour clients must be over 15 years of age to have colour services performed.